Effective leadership requires more than authority—it requires versatility. In this practical course, participants explore the Four Hats of Leadership: Manager, Supervisor, Coach and Change Agent. Each “hat” represents a different responsibility leaders must assume to support operations, guide people, strengthen practice and advance the organization’s vision. Participants learn when to wear each hat and how to shift between them to create effective teams, high-quality work and meaningful progress.

The Manager hat focuses on the systems and structures that keep work running smoothly. Leaders manage communication, calendars, supplies, reports, documentation and operational details. This role ensures the right resources, schedules and information are in place so staff can focus on their responsibilities and programs can function efficiently and predictably.

The Zoom meeting link will be sent to registered participants 1 business day prior to the event.

This is an online training series. Highly suggested that you register for the full series.